Privacy policy

At Af-saddletrees | Arçonnerie Française, we are committed to protecting our customers’ privacy. We collect personal information to better provide our saddle tree manufacturing services. We take the necessary security measures to ensure the protection of your personal data. We do not share your information with third parties without your consent, unless it is necessary to provide our services. We store your personal information for a limited period solely for the purposes of Chez Af-saddletrees | L’Arçonnerie Française; we place great importance on protecting your personal data.
The purpose of this privacy policy is to explain what information we collect, how we use it, and what your rights are under the General Data Protection Regulation (GDPR).

1. Collection of information

We collect certain personal information when you:

  • Place an order on our website (last name, first name, address, phone number, email address, billing and shipping information).
  • Fill out a contact form or send us a message.
  • Browse our website (using cookies and analytics tools).

2. Use of Data

Your personal data is used solely for the following purposes:

  • Processing and tracking your orders.
  • Communication with you regarding our services or your inquiries.
  • Improving the user experience and the functionality of our website.
  • Compliance with our legal and accounting obligations.

We do not sell or rent your personal information to third parties.

3. Data sharing

Your information may be shared only with:

  • Our technical service providers (web host, payment processor, shipping carrier) when necessary to fulfill your order.
  • The competent authorities, if required by law.

In any case, this sharing is limited to what is strictly necessary.

4. Shelf life

Your personal data is retained only for as long as necessary:

  • Order-related data is retained for the legally required accounting retention period (10 years in France).
  • Contact information is retained for up to 3 years after our last communication with you.
  • Cookies are stored for up to 13 months.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.

6. Your rights

In accordance with the GDPR, you have the following rights:

  • Access: Find out what information we have about you.
  • Correction: Correct any inaccurate information.
  • Deletion: Request the erasure of your data (unless otherwise required by law).
  • Right to object: to refuse the use of your data for certain purposes.
  • Data portability: receive your data in a readable format.

To exercise your rights, please contact us at:
contact@larconneriefrancaise.fr

7. Cookies

Our website uses cookies to improve the user experience and analyze traffic. You can manage or disable cookies through your browser settings.

8. Policy Changes

We may update this Privacy Policy at any time. Any significant changes will be posted on this page. We reserve the right to update our Privacy Policy at any time, but we will always notify you of any significant changes. If you have any questions about our Privacy Policy, please feel free to contact us.